Frequently Asked Questions

I did not receive an activation link after registering. What now?
It is possible that the email with the link ended up in your spam folder. If the email is not in there either, you can request a new activation link via the...
Thu, 1 Dec, 2022 at 3:23 PM
I don't see the JUKE Connect icon on web. What now?
If you don't see the icon it means we don't support your devices or there are no devices found in your network.
Thu, 27 Oct, 2022 at 12:57 PM
I have a suggestion for a radio station
We would like to inform you that the option to add new radio stations to our collection has been discontinued. We appreciate all the contributions and sugge...
Fri, 24 Nov, 2023 at 3:22 PM
I hear breaks in audio when listening to JUKE through Sonos
The radio streams in JUKE are hosted independently and some streams are more reliable than others. If you hear interruptions in a specific radio station, tr...
Thu, 19 Oct, 2023 at 11:30 AM
I want to delete my JUKE account, how do I do that?
If you no longer wish to make use of the benefits that a JUKE account offers you, you can submit a request to delete your account. This can be done via this...
Fri, 11 Nov, 2022 at 8:32 AM
I've lost my password. What now?
You can easily request a new password if you have lost it. To do this, open the login window and click on Forgot your password. You will then receive an ema...
Mon, 25 Jul, 2022 at 9:31 AM
Is dark mode available for Apple iOS?
Yes. Dark mode is available in the JUKE app but only for iPhone. For Android we support dark theme.
Thu, 4 Aug, 2022 at 12:36 PM
Is Dark theme available for Android?
Yes. Dark theme is available for Android. However it is only supported from Android 10 (API level 29) and higher.
Thu, 4 Aug, 2022 at 12:36 PM
Is it free to listen with JUKE through Sonos?
Yes, of course! Like the JUKE app, listening to more than 200 radio stations through Sonos is also completely free.
Thu, 4 Aug, 2022 at 12:51 PM
Is JUKE available for Android TV?
There is no Android TV app available in the Google Play Store for JUKE anymore. Development of our TV apps has been discontinued. For visual radio we ad...
Thu, 8 Dec, 2022 at 1:00 PM