Frequently Asked Questions
Go to the address bar of your internet browser Copy the url juke.nl there Then go to your desktop and right click on an empty spot on your desktop In th...
Mon, 25 Jul, 2022 at 9:21 AM
Open the Sonos app on your phone, tablet or desktop (if you don't already have it, you can download it from the Google Play/Appstore. Make sure your So...
Mon, 25 Jul, 2022 at 9:49 AM
You can remove a music service account from your system using the Sonos app on your phone, tablet, or computer. Removing an account from your Sonos system d...
Mon, 25 Jul, 2022 at 9:52 AM
Use alarms to wake up to your favorite radiostations in the morning, or setup reminders throughout the day. Follow the instructions here to configure alar...
Mon, 31 Oct, 2022 at 11:54 AM
Yes. If you already had a My JUKE account, you will receive a message the first time you log in that your account has not yet been confirmed. We do this bec...
Mon, 25 Jul, 2022 at 9:30 AM
Unfortunately it is not possible to change the e-mail address yourself. You can request your email address change for JUKE by submitting a correction re...
Fri, 11 Nov, 2022 at 8:46 AM
This problem occurs when you change the password through the JUKE website while still logged in to the JUKE app. The app should also log you out, which ...
Wed, 28 Sep, 2022 at 9:41 AM
When a user creates an account with SONOS and the address details do not indicate the Netherlands as the country, then you cannot find the SONOS app as “Ser...
Wed, 27 Jul, 2022 at 12:45 PM
Update on adding Radio Stations: We want to inform you that the ability to add new radio stations to our collection has been discontinued. We appreciate...
Tue, 8 Aug, 2023 at 4:22 PM
Check whether you have a properly working WiFi or data connection. In 99% of the cases, this has to do with your internet connection. Internet check and sti...
Mon, 8 Aug, 2022 at 10:24 AM